Articles & Content

Digitally hand-crafted articles on design and product.

February 4, 2026

ROI of UX Design: Creating The Business Case For Design Investment

An investment in user experience represents a level-up from good-enough-to-release standards which has lasting effects...

January 5, 2026

Choosing The Right UX Agency: Key Things to Consider

Finding the right design partner can mean the difference between a company who acts, innovates (and thrives) and a company who stagnates and dies in this rapidly changing landscape.

February 14, 2025

What Is A UX Audit And How Can It Benefit Your Product

Wondering if a UX Audit is right for your B2B product? This will help!

January 13, 2025

UX Tips For Designing Complex Fintech Products

Complex fiannce products are unique! Here’s what we’ve learned so far about designing products for the FinTech world, including common challenges and our tips to overcome them.

January 2, 2025

Dashboard Design UX Patterns

In data-heavy industries, it’s easy for software to feel overwhelming. Dashboards play the crucial role of congregating key information in a streamlined place. Whe...

November 27, 2024

How to Elevate Design Culture on Your Team

A strong design culture is crucial for companies to stay relevant within ever increasing competitive pressure.

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    November 24, 2024

    How to Improve The UX of Your Product

    From adjusting wording to improving the flow and interactions, UX improvements aren't as far away at you think

    October 26, 2024

    Bad UX Design Examples in Products

    If your tech product a perpetrator of bad UX? Examples of poor user experience design, and tips to make it right.

    October 25, 2024

    Error Message UX, Handling & Feedback

    Error handling UX requires special thought, especially in enterprise software. They may take a variety of modalities, such as toasts, banners, modals, or in-line messages, and may even be mapped across multiple screens in a multi-faceted flow…

    October 13, 2024

    Visibility of System Status

    Visibility of System Status exposes cause-and-effect so that we can understand what the system is doing, and decide how we want to respond. The most basic ones look...

    October 9, 2024

    Enterprise UX Design Guide

    Enterprise UX has been defined here and there; mostly, this field as being focused on software people use at work. We use the term ‘software’ when describing what enterprise UX applies to because...

    October 8, 2024

    Signs Your Software Needs a UX Redesign

    How do you know when it's time for a UX redesign? We dive into key indicators from a product, organizational, and user perspective that could be a sign that it's time...

    August 27, 2024

    Design Rationale Documentation

    Documenting your design rationale is the practice of writing and logging decisions related to the product or feature you’re working on—it works best for complex feature...

    August 22, 2024

    User Control and Freedom

    We as humans are too often in a rush, don’t read things through, or insist on knowing the way. I think we can all relate to at least one incident where we...

    August 17, 2024

    Match Between System and Real World

    The design should speak the users’ language. Use words, phrases, and concepts familiar to the...

    July 30, 2024

    The UX Process: A Practical Explanation

    The design process uncovers many opportunities for businesses, whether that’s cost reduction or seizing new opportunities. In UX, discovery involves doing as much...

    July 24, 2024

    User Centered Prioritization Framework For AI Features

    It’s exciting to look at the possibility of incorporating AI into a product, but remember that the mere existence of AI will not automatically...

    July 15, 2024

    Mobile Filter UX Design Patterns & Best Practices

    While doing some research for this piece, I was barely surprised to see that the first page of results is exclusively about e-commerce filtering. Lots of...

    June 21, 2024

    Flow Diagram Guide with Examples

    As a knowledge worker navigating complex and creative environments, you need a range of ways to communicate your ideas and collaborate effectively with your team.

    June 12, 2024

    UX Training Benefits for Your Product Team

    To achieve truly great UX and see the ROI, you need to get many people on board with the UX mindset. This includes those closest to the product like developers...

    June 12, 2024

    Success Message UX Examples & Best Practices

    In the absence of positive success feedback, people are at risk to assume the worst (a classic human move). Success, high fives, and affirmations are the...

    May 16, 2024

    Consistency and Standards

    Consistency is a crucial aspect of design because it addresses one of the main goals of design: reducing cognitive load and helping people complete their task. This is...

    May 15, 2024

    Anatomy of an Enterprise-Grade Design System

    In this article, we’ll go over the different artifacts of an enterprise-grade design system you may want for your organization...

    May 6, 2024

    Empty State UX Examples & Best Practices

    Is this product broken? Or have you just forgotten to put in an informative empty state? Empty states are relevant across your UI at key moments throughout...

    April 30, 2024

    Benefits of a Design System

    In this article we’ll review pain points you might see when working without a design system, the ways a design system can help deliver products customers enjoy using...

    April 25, 2024

    Drag & Drop UX Design Best Practices

    Basically every consideration in interaction design happens for a drag and drop interaction. Not only do we have to effectively convey the interaction exists...

    April 24, 2024

    Standardizing Design Through DesignOps

    In our work at P&P, we need to adapt to different external teams and work within a wide variety of contexts and design maturity stages. This means we’ve got to have a...

    April 10, 2024

    Generative AI Examples 2024

    While we often associate "generative" to "creative" and the multimedia, music and art domains, generative AI is part of the much broader field of machine learning and...

    March 24, 2024

    Interaction Patterns UX Design Guide

    We often set out to design interactions with an idealistic mindset—we imagine users passing through our interface as we wish they would. We focus on the ‘happy...

    March 13, 2024

    Product Manager & UX Designer Collaboration Guide

    Here at P&P, we talk a lot about our obsession with collaboration: how we work together is just as important as the work itself. We want to spotlight a fundamental rel...

    December 22, 2023

    The Future of Enterprise UX

    Enterprise software runs the world. Take a moment to consider how nearly every aspect of your life is fuelled, behind the scenes, by complex domain-specific software...

    October 17, 2023

    Search UX Best Practices

    Search deserves attention and care. Given that data is getting bigger and bigger and enterprise software is getting more powerful around serving up AI-generated insights...

    August 1, 2023

    UX Design Documentation Guide

    While it might seem like snooze-worthy work, prioritizing the practice of writing stuff down is well worth the effort. Design documentation is especially crucial when...

    May 30, 2023

    Learning UX with Real Products & Beta Communities: Tips for Success

    We talk a lot about how to grow as a UX designer, develop your skills...

    May 6, 2023

    What is User Experience (UX) Design?

    Today, UX refers to an expansive field that covers both digital and analog experiences and whose practitioners can be involved in a wide range of activities across...

    April 17, 2023

    Filter UX Design Patterns

    Is it just us, or do all resources about filtering UX revolve around e-commerce? It might be “easier” to document the ins and outs of an interaction where you have control over the...

    March 28, 2023

    Product Market Fit and User Experience

    So you have a shower thought. Instead of the usual pizza vs pasta debate, you’ve come up with a brilliant idea for a product that could really make its mark in..

    March 20, 2023

    Breadcrumbs UX Navigation – The Ultimate Design Guide

    Breadcrumbs in the UI sense are fascinating. On first inspection, breadcrumbs seem easy peasy, but...

    March 9, 2023

    Building an Enterprise UX Portfolio: Tips and Strategies for Success

    Building a design portfolio is probably one of the most critical yet most time-consuming and,...

    February 7, 2023

    Data Table Design UX Patterns

    Enterprise software companies regularly serve up large quantities of data to their users, making well designed table experiences are a priority. Before embarking on...

    December 7, 2022

    Technical Knowledge and Concepts for Designers

    Remember when we shared that “we embrace and are obsessed” with collaboration back in our...

    December 3, 2022

    Navigation UX Best Practices For SaaS Products

    In UX, ‘navigation’ includes all functionalities and visual cues that people use to orient themselves

    October 4, 2022

    Visual Hierarchy in UI

    User interfaces, by and large are focused on the experience users perceive with their eyes...

    September 26, 2022

    Introduction to 10 UX Heuristics

    These 10 usability heuristics are well-established in the design industry and form the basis of ...

    September 20, 2022

    5 Enterprise UX Examples That Increase Flexibility

    Call it whatever you want, enterprise software AKA complex software AKA SAAS products, whichever is...

    June 22, 2022

    A Guide to Leveraging Power Users in Product Development

    Our team relies heavily on user research to validate workflows and iterate on features. During...

    May 24, 2022

    Loading Feedback

    In the real world, when loading happens, you get the chance to reduce the perceived wait time for your user and increase the perceived value of your system...

    May 24, 2022

    Loading Feedback

    In the real world, when loading happens, you get the chance to reduce the perceived wait time for your user and increase the perceived value of your system...

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