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UX Team Training

The unsung power of UX

UX is one of the most powerful (and often overlooked) places to focus your attention when you want to level-up your product team and boost revenue.

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intro to ux

Who‘s It for

Product teams – who need to get on the same page about UX
Startup teams – who are bootstrapping their UX design
Anyone making UX Decisions – who are relying on their ‘gut’ to make decisions

Difficulty Level

Beginner to intermediate

PREREQUISITES

Experience working on product
Industry-Relevant Skills Training
Real-world case studies
6 sessions (10 mins each)
1 hours video content
IDENTIFYING UX PROBLEMS

6 Signs that your software product
is struggling with UX errors:

team arguments

Team Arguments

Your team regularly argues about product decisions, and can’t seem to get on the same page
endless iteration

Endless Iteration

You have unused features, or you keep changing the same feature over and over again
support themes

Support Themes

Your customer service team gets a ton of support tickets on re-occurring themes
decisions

‘Off The Cuff’ Decisions

You find yourself basing high-stakes decisions on assumptions and opinions, because you don’t have enough information about your user
drop off rates

High Drop-off Rates

Users buy your product but they don’t use it often (if at all)
reactive design

Reactive Design

You are trying to solve product problems with a complex web of ‘work arounds’ (*ahem* feature creep)
product pride

Low Levels of Product Pride

You sense a general dissatisfaction among your users and teams, and deep down you know that your product isn’t as awesome as it should be
user centric approach
DESIGN-DRIVEN COMPANIES OUTPERFORMED THE S&P 500 BY 228%

User-Centric Approach

ux design process
User Experience Design isn’t just about making things look nice, it’s about adopting a user-centric approach in everything that you do, so that you can:
  • Streamline the way your teams work together
  • Increase user satisfaction and retention
  • Reduce support tickets and churn rates
  • Lower development costs and increase revenue
  • And have more fun (and more confidence) building things
Topics Covered

What is User Experience (UX) Design

UX is often pushed aside as a ‘nice to have’, rather than a ‘must have’, when it comes to product development priorities. But, this is a big mistake.

Adopting a company-wide user-focus is the single biggest defining factor between companies that succeed and those that struggle—and understanding this can completely transform your company and your product.
what is ux design
Topics Covered

Mindset of UX Designer

The role of a designer is inherently explorative; they learn to work from a perpetual state of trial, testing and iteration. Without context and process this can feel a little uncomfortable—so let’s peek inside the mind of a designer, and learn how they think and approach problems.
mindsets
Topics Covered

How Designers Approach and Think About Problems

Without a UX approach, lot of teams spin their wheels not knowing where to focus their time and energy. Take the guess work out of development and start driving your decisions based on what your customers actually need.
wireframes
Topics Covered

Design in Action!

When, and how, to make high-impact design decisions isn’t as complex as it seems. With the right mindset and professional approach—moving through the design process becomes fluid and intuitive. Let’s unpack how “design logic” is easily implemented through a real-life FinTech scenario.
design action
Topics Covered

UX Design Process: Part I - discover and define

How do you go from setting business goals—to actually launching your brilliant new product features? With a step-by-step process that starts with Discovery & Definition. This phase of development is where you will explore possibilities (before you start building), map feature context, and understand your user’s behavioural patterns.
design process 1
Topics Covered

UX Design Process: Part II - design and develop

Once you have a solid strategic foundation, you will move into the Design and Development phase—where you will take your new feature ideas for a test-drive (with low cost and low risk). Learn simple, yet effective, tools that you can use to get feedback, gather more data, find problems and prepare your cross-functional team for a successful build.
design process 2
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Some brands using our resources

moov aidisneyharvard university
intro to ux
Introduction to
User Experience
Design
Training

Introduction to Enterprise UX

Learn high-impact UX techniques that you can start using in your workflow right away.

$75 USD

What You Get

Our Introduction to UX course is short, sweet and to the point—but it will also give you a more sophisticated understanding of what professional quality UX looks like in action, so that your team can start making powerful user-focused decisions, right away.
  • Develop a pro-level understanding of what UX really is and how to implement it in your workflows
  • Learn high-impact techniques that you can start using right away
  • Understand your priorities and make powerful UX informed decisions
  • Teach your team how to apply workflow routines for enhanced efficiently and better outcomes
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